Heart of the Region
Making Waterloo Region Your Home

Click here to edit subtitle

We look forward to helping to make Waterloo Region your home!

Diane Wiles, CERC

(CERC Relocation Specialist™,  

Canadian Employee Relocation Council)  

Relocation & Settlement Concierge


[email protected]


Meet Diane

In September 2016, Diane started Heart of the Region, a highly successful concierge relocation and settlement service. Moving to a new city can be overwhelming, and having a professional familiar with Waterloo Region navigate the relocation needs of a recruit/transfer and their family can allow them to concentrate on their new job, help their family connect to the community and give them the confidence to call Waterloo Region their home.

As a lifelong resident of Waterloo Region, Diane has a vast and diverse network of professionals that assist with the relocation process. A distinguished fundraiser for more than 20 years, Diane held senior positions in university advancement at the University of Waterloo, Wilfrid Laurier University and the University of Guelph. Diane managed Governor General David Johnston's “Thank You” celebration, which won the Canadian Council for the Advancement of Education's Gold Award. She has also worked at both United Way of Kitchener-Waterloo and Area and the London InterCommunity Health Centre.

In 2002, she obtained her Certified Professional Fund Raising Executive (CFRE) designation. She has volunteered for numerous, not-for-profit organizations including Board positions for the HopeSpring Cancer Support Centre and the Waterloo Wellington Fund Raising Executives. Diane's strengths are relationship building and complex project management.

Diane currently volunteers on the K-W Community Foundation's Community Grants Committee and Leadership Waterloo Region's Fire and Ice Gala Committee.

In 2016, Diane achieved her Canadian Employee Relocation Council (CERC) certification, and is an active participant in the Canadian Employee Relocation Council. She is knowledgeable and current about relocation trends, legislation and relevant demands.

Diane spends her spare time with her husband Todd, and her four children, walking the trails in Waterloo Region, reading, listening to live music, travelling and learning how to play the piano. She is an avid cook and artist who finds great joy in entertaining friends and family.