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How We Can Help

We offer flexible and customized solutions to some of your greatest and most daunting challenges. We do not make assumptions regarding your needs.  Our participatory, thoughtful approach is trauma informed, and will provide you with the tools you need to put your best foot forward. Let’s make great things happen!

 

Whether you need a one-hour consultation or a multi-day learning session, we have you covered.  You and your team can skill-up through one or more workshops, or during a one-on-one mentoring session. We can act as an extension of your staff, or walk along side your leadership team during times of transition, growth, and change.

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Coaching & Mentoring

If you are a new to the ED role, are an organization temporarily without an ED,  have an interim ED or just in need of some assistance through a tough season, we are here to help! 

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Finance

How do you read financial statements?  What is cash flow? What are charities or non-profits supposed to track, and for how long? How do we prepare for year end, or an audit? We offer group training or one-on-one mentorship for boards, Treasurers and staff.

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Marketing

From storytelling and presentations to marketing strategies and tactics, we can help you figure out where to begin, what you're missing, and connect you to helpful resources.

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Strategic Planning

Engage in a multi-stage process that will lead you to a clear strategic path. We can help guide you to a concise vision, mission and values, priorities, goals, and action plans. Sessions are custom designed to suit your needs. 

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Fundraising

Where to start?  Do you have a pipeline?  Annual, Major, Corporate, Foundation, Bequests? Our team will work with the facts alongside your team to create a fulsome fundraising strategy that your team can implement.

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Board Governance

Increase your Board’s governance capacity. Learn about roles & responsibilities, board structure, and board development. Build skills in generative thinking, recruitment, risk management and running effective meetings.  Administrative support training is also offered.

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Diversity, Inclusion & Equity

Are you attracting and recruiting diverse staff and volunteers? How do you eliminate bias? Are you inclusive in all things? Do you have the right people at the table?  Who do you serve and are they properly represented? Let’s build a sense of belonging together. 

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Social Media

We can help you learn essential strategies for boosting your online presence and connecting with your audience effectively. Gain insights into content creation, engagement tactics, and harnessing the power of various platforms to elevate your brand.

Leadership Training

Do you want to foster great leadership in your organization?  We offer a fulsome list of sessions that are customized to meet the needs of your organization. We love to talk all things leadership!

Tell us your challenge, and we will design a session.

Topics
  • Active Listening

  • Coaching & Mentorship

  • Dominant Emotions

  • Emotional Intelligence

  • Followship

  • Intelligent Disobedience

  • Leadership Styles

  • Leading an Effective Meeting

  • Managing a Team

  • Mindfulness

  • Structures of Indifference

  • Unconscious bias

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Human Resources

From recruitment strategies to employee development and retention techniques, gain invaluable insights to optimize your HR processes and drive organizational success.

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Brand Building

Discover the secrets to building a powerful brand identity. Learn how to craft a compelling brand story, define your unique value proposition, and create a lasting impression in the hearts and minds of your target audience

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Sponsorships

Sponsorship should be a mutually beneficial transaction between you, and your sponsor!  If you don’t know where to start, we can help you identify leads, build a strategy, evaluate your assets, and create a contract.  Let’s get started!

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Customer Service

Unlock the keys to exceptional customer service. Gain practical skills in handling inquiries, resolving issues, and cultivating long-term relationships that drive loyalty and growth inside and outside of your organization.

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Media Relations

Master the art of effective communication with journalists and influencers. Learn proven strategies for crafting compelling press releases, pitching stories, and navigating media landscapes to enhance your brand's visibility and reputation.

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Volunteer Management

What is involved in managing volunteers, and what are your responsibilities? Keep your volunteer program engaging.  We will help you build strategies to recruit, engage, retain, train, and utilize a volunteer’s strengths.

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Conferences & Meetings

Want to host colleagues but don’t have the resources to take care of the details?  Talk to us!  We can handle the logistics, so you can enjoy the event.

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Advocacy

How do you meaningfully engage your community? Where do you start? Who needs to hear your message? How do you navigate relationships with the government? Do you have a communication plan? 
We can help answer these questions, and more!

Don't see what you need?

Collectively, our team has decades of experience and a vast network of experts across a variety of areas. We are happy to help address any challenges you may have.  Plus, if we do not have a solution, we may know someone who does!

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As a result of our time with Heart of the Region, board members are better equipped with a shared understanding of their responsibilities in the non-profit sector, fostering an increased commitment to the cause and inspiring members to believe that they can achieve remarkable outcomes and that everyone’s contribution matters."

- Ethiopian Association K-W and Surrounding Area

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